CASE: SPAR NORD
Lean Manager, Spar Nord Bank
The primary tasks: implementation of Lean, and building a Lean Academy.
The implementation covers 88 custom process flows. Lean Academy to ensure the leaders in organization in terms of Lean, and make the organization self-propelled. By resignation had Lean project resulted in a productivity improvement of 32% (at approx. 120 employees), reduced Lead hours from 78 to 36 days. That included a new workflow-program (IT-system) and a reorganisation of the back-office, 14 teams of employees.
The productivity was improved 36% and the back-log was reduced with 82%.
A casestudie of how to do Lean in a non-manufacturing area in the book ‘Lean- implementering i danske virksomheder’ isbn: 87-7664-126-0.
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